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FAQ

  • What are the different types of accounts which can be opened through Narnolia?

    Two types of accounts can be opened:

    • 1Demat Account
    • 2Trading Account
  • What are the different segments in which I can open an account?

    The different segments are:

    • 1Equity
    • 2Derivatives- F&O
    • 3Derivatives- Currency
    • 4Commodity
    • 5Mutual Funds
    • 6PMS Account
  • Who can open a Trading / Demat account with Narnolia?
    • Individual
      • Resident Individual
      • Non-Resident Individual (NRE, NRO)
      • Minors (Only Demat account as sile holder)
    • Non-Individual
      • Corporate
      • Partnership firm
      • Trust
      • HUF
      • Registered Society
      • Unincorporated association or a body of individuals
      • Foreign Institutional Investors(FII)
      • Army/ Government Bodies
      • Bank/Institutional Investors
  • How do I request a form?

    You can visit the nearest branch and a relationship manager will be assigned to you. The concerned RM will guide you in filling up the form.

  • What are the documents required for opening an account with Narnolia?
    • Individual Account
      • Resident Individual
      • Non Resident Individuals
        • 1Copy of PAN card.
        • 2NRE/NRO Bank Statement & cancelled cheque.
        • 3Address proof of both the countries i.e. Indian & Foreign.
        • 4In case of NRE client- PIS (Portfolio Investment Scheme) approved letter allotted by bank. In case of NRO account- No PIS approval is required.
        • 5 Passport copy/POI (Person of India Origin) /OCI (Overseas Citizen of India) card
        • 6 Valid Visa copy
        • 7 Photograph
        • 8 Demat and Bank proof
        • 9 In case of merchant navy NRI’s, Mariners declaration or certified copy of continuous Discharge certificate (CDC) is to be submitted.
        • 10 Declaration about compliance of FEMA regulations
        • 11 KYC Documents should be attested by Notary Public, Court Magistrate, Judge, Indian Embassy/Consulate General in the country where the client resides in case In Person verification cannot be done /original documents cannot be verified.
      • Minors (Only Demat account. As sole holder)
        • ID Proof of Minor & Guardian
          • Copy of PAN Card of Minor & Guardian.
        • Residential Address proof Guardian
          • Voter Identity Card /*Passport /*Driving License /AADHAAR/ UID /Ration Card/NREGA Job Card
          • Utility Bill – Telephone Bill (only land line), Electricity
          • Bank Account Statement/ Passbook/ Bank Verification on Original Letter head c
          • Other Proof of address as per SEBI Circular if applicable
        • Bank Document
          • Cancelled cheque with name and account number Printed.
          • Bank Pass Book / Bank Statement / Bank Verification Letter (IFSC code/MICR/Bank account number & Bank address should be mentioned).
        • Others Document
          • Copy of Birth certificate.
          • Latest Passport size photo of Minor & Guardian.
          • KYC form as specified by CVL/ NDML/CKYCR from Guardian .
          • Aadhaar card require of Minor
    • Non-Individual Account
      • Corporate
        • Copy of the balance sheets for the last two financial years (to be submitted every year).
        • Copy of latest share holding pattern including list of all those holding control, either directly or indirectly, in the compasny in terms of SEBI takeover Regulations, duly certified by the company secretary/ Whole Time Director/ MD (to be submitted every year).
        • Photograph , POI, POA, PAN and DIN numbers of Whole time Directors/ two Directors in charge of day to day operations.
        • Photograph, POI, POA, PAN of individual promoters holding control-either directly or indirectly.
        • Copies of the Memorandum and Articles of Association and Certificate of incorporation.
        • Copy if the Board Resolution for investment in securities market.
        • Authorised signatories list with specimen signatures.
      • Partnership firm
        • Copy of the balance sheets for the last two financial years (to be submitted every year).
        • Certificate of registration (for registered partnershipfirms only)
        • Copy of partnership deed.
        • Authorised signatories list with specimen signatures.
        • Photograph, POI, POA, PAN of Partners.
      • Trust
        • Copy of the balance sheets for the last two financial years (to be submitted every year).
        • Certificate of registration (for registered trust only)
        • Copy of trust deed.
        • List of tuustees certified bymanaging trustees/ CA.
        • Photograph, POI, POA, PAN of Trustees.
      • HUF
        • PAN of HUF
        • Deed of declaration of HUF/ List of coparceners.
        • Bank Pass-Book/ Bank statement in the name of HUF.
        • Photograph, POI, POA, PAN of Karta.
      • Registed Society
        • Copy of Registration Certificate under Societies Registration Act.
        • List of Managing Committee members.
        • Committee resolution for persons authorised to act as authorised signatories with specimen signatures.
        • True copy of Society Rules and Bye Laws certified by the Chairman/ Secretary.
      • Unincorporated association or a body of individuals
        • Proof of Existence/ Constitution document.
        • Resolution of the managing body & PoWer of Attorney granted to transact business on its behalf.
        • Auhtorised signatory list with specimen signatures.
      • Foreign Institutional Investors(FII)
        • Copy of SEBI Registration certificate
        • Auhtorised signatory list with specimen signatures.
      • Army/ Government Bodies
        • Self-certification on letterhead.
        • Auhtorised signatory list with specimen signatures.
      • Bank/institutional Investors
        • Copy of the constitution/ registration or annual report/ balance sheet for the last two financial years.
        • Auhtorised signatory list with specimen signatures.
  • What is the process of opening an account with Narnolia?

    To open an account with us:

    • 1Fill up the Know Your Customer (KYC) form.
    • 2 Submit the required documentations:
      • A Margin Cheque
      • A Cancel Cheque
      (Verifications will be done from our end)
    • 3 If the documentations are completed, the client will receive a Unique Client Code (UCC) from us.
    • 4The client can start trading from the next business day.
  • How long does it take to open an account?

    The account will be opened within 24 hours if all documents are properly submitted.

  • How do I get confirmation regarding the acceptance of my account?

    After the verification is done:

    • 1 You will get an account confirmation message with a Unique Client Code (UCC).
    • 2We will send you a joining kit which will contain all the photocopies of the forms and documents signed by you.
  • How will I know if the form is rejected?

    Concerned Branch/RM will contact you if, in any case, the form gets rejected.

  • Are there any account opening charges?

    No.

  • What are the charges I have to pay if I will open an account with you?
    • Individual - Schedule of Charges (Demat)

      The only charges you need to pay are - AMC and Brokerage.

      Account Maintenance Charges) Yearly Scheme A - Rs. 290/- Scheme B - Rs. 490/- Scheme B - Rs. 490/- Scheme D - Rs. 990/- Scheme E - Rs. 1490/- One time
      Transaction Charges (Out Going) Per Transaction or Persentage of Transaction Value Which ever is Higher
      Pay in Microsec Rs. 20/- or 0.020% Rs. 15/- or 0.015% Rs. 6/- or 0.015% Actual NSDL Charges Rs, 20/- or 0.020%
      Out Going other than Paying to Microsec but within MCL DP Rs. 25/- or 0.025% RS. 25/- or 0.025% RS. 20/- or 0.02% RS. 18/- or 0.015% RS. 25/- or 0.025%
      Out Going Outside MCL(Payin/Off Market/IDL) Rs. 35/- or 0.035% Rs. 30/- or 0.030% Rs. 25/- or 0.025% Rs. 25/- or 0.025% Rs. 35/- or 0.035%
      All Kind of Pledge Request Rs. 35/- or 0.01% Rs. 35/- or 0.01% Rs. 35/- or 0.01% Rs. 35/- or 0.01% Rs. 35/- or 0.01%
      Dematerialisation Rs. 10/- Per Certificate + Rs. 50/- Courier Charges , Rs. 50/- Per Dematerialisation Rejection Charges
      Rematerialisation Rs. 10/- For every hundred securities or part thereof or a flat fee of Rs. 10/- per certificate whichever is higher + Rs. 50/- courier charges.
      Other Charges Cheque Dishonour - Rs. 200/- Re-issuance of DIS Booklet - With Requisition : Rs. 30/- per Booklet And Without Requisation Rs. 100/- per Booklet. Unfreeze due to Non-Payment - Rs. 100/-
      Modification Charges Client Master details changes - Rs. 50/- Per Modification
      Additional Charges Depository AMC for Corporate Account- Rs. 500/- Per Year
      Basic Service Demat Account (BSDA)
      If Stock Valuation , < Rs. 50000/- If Stock Valuation , Rs. 50001 to Rs. 200000/-/- s If Stock Valuation , Rs. >200000/-
      AMC charges - Nil Transaction Charges - Rs, 45/- or 0.045% of Transaction Value AMC charges - Not more than Rs. 100/- Transaction Charges - Rs, 45/- or 0.045% of Transaction Value AMC charges - Convert to Previous Slab or Regular Slab Transaction Charges - As Scheme Charges
    • Non Individual - Schedule of Charges (Demat)

      The only charges you need to pay are - AMC and Brokerage.

      Account Maintenance Charges) Yearly Scheme A - Rs. 290/- Scheme A - Rs. 290/- Scheme C - Rs. 790/- Scheme D - Rs. 990/-
      Transaction Charges (Out Going) Per Transaction
      Pay in Microsec Rs. 20/- or 0.020% of Transaction value Rs. 15/- or 0.015% of Transaction Value Rs. 6/- or 0.015% of Transaction Value Actual NSDL Charges
      Out Going other than Paying to Microsec but within MCL DP Rs. 25/- or 0.025% of Transaction Value RS. 25/- or 0.025% of Transaction Value RS. 20/- or 0.02% of Transaction Value RS. 18/- or 0.015% of Transaction Value
      Out Going Outside MCL(Payin/Off Market/IDL) Rs. 35/- or 0.035% of Transaction Value Rs. 30/- or 0.030% of Transaction Value Rs. 25/- or 0.025% of Transaction Value Rs. 25/- or 0.025% of Transaction Value
      All Kind of Pledge Request All Kind of Pledge Request Rs. 35/- or 0.01% of Transaction Value Rs. 35/- or 0.01% of Transaction Value Rs. 35/- or 0.01% of Transaction Value Rs. 35/- or 0.01% of Transaction Value
      Dematerialisation Rs. 10/- Per Certificate + Rs. 50/- Courier Charges , Rs. 50/- Per Dematerialisation Rejection Charges
      Rematerialisation Rs. 10/- For every hundred securities or part thereof or a flat fee of Rs. 10/- per certificate whichever is higher + Rs. 50/- courier charges.
      Other Charges Cheque Dishonour - Rs. 200/- Re-issuance of DIS Booklet - With Requisition : Rs. 30/- per Booklet And Without Requisation Rs. 100/- per Booklet. Unfreeze due to Non-Payment - Rs. 100/-
      Modification Charges Client Master details changes - Rs. 50/- Per Modification
      Additional Charges Depository AMC for Corporate Account- Rs. 500/- Per Year
      Basic Service Demat Account (BSDA)
      If Stock Valuation , < Rs. 50000/- If Stock Valuation , Rs. 50001 to Rs. 200000/-/- If Stock Valuation , Rs. >200000/-
      AMC charges - Nil Transaction Charges - Rs, 45/- or 0.045% of Transaction Value AMC charges - Not more than Rs. 100/- Transaction Charges - Rs, 45/- or 0.045% of Transaction Value AMC charges - Convert to Previous Slab or Regular Slab Transaction Charges - As Scheme Charges
  • What is the operational process of the NRE account?

    In case of NRE clients, they can repatriate the funds out of India and hence be subjected to reporting requirements. The operational work is as follows:-

    • The client needs to open an NRE Bank Account with a bank which will allot him PIS (Portfolio Investment Scheme) approval. This approval letter containing an approval number has to be communicated to us at the time of opening Trading Account. The approval letter should allow the client to trade through Microsec Capital Ltd.
    • The trades done by client need to be reported to the designated bank which has issued PIS approval which in turn will inform the same to RBI. For this contract note for transaction will be routed through designated bank with which PIS approval has been taken and contract note has to be sent to bank within 24 hours of trade. Similarly payment of funds shall also be routed through the aforesaid bank. The trades done by client shall be subject to tax deducted at source (TDS) and requirement of submission of requisite certificates.
    • Only delivery trade is allowed. No Intra-day trade is allowed. Even in case the client buy and sell same script in a particular exchange then for purchase he will have to make payment and will receive shares and for sell delivery has to be given.
    • There shall be quantitative restriction on trading in scrips as per list published by RBI.
  • What is the operational process of the NRO account?

    In case of NRO clients, the fund is not repatriated out of India and hence is not subject to the reporting requirements. Normal trading rules which have to be complied to are as follows:-

    A client can have two separate trading account based on NRE and NRO. In case a resident becomes non-resident he can continue to hold the securities purchased as a resident even after becoming a non-resident on non-repatriation basis. For fresh trading he needs to open a new trading and demat account under Non Resident category. In case a non-resident Indian becomes resident he needs to open a fresh trading and demat account under resident category and transfer the securities from NRI account to resident account and close his NRI account.

  • What are the brokerage charges?

    We have a variety of products and based on your requirement our professional team alongwith the concerned RM will select the product for you as per your choice and need. We have different charges for different products. With your permission, our team will reach you and explain you the details for the same.

  • I have not received any welcome kit, what should I do?

    If you have not received the welcome kit, you may:

    • 1Co-ordinate with your assigned
    • 2Contact us on our Toll Free Number-1800-103-7212.
    • 3Reach us via WhatsApp.
    • 4Chat directly through the Chatbox on our website. The kit will be processed as soon as possible.
  • On what criteria can I get limit?

    It depends upon your portfolio and the margin amount present in your ledger.

  • What trading platforms are available for a client to start trading once they have opened an account with Narnolia?

    The trading platform is Narnolia Mobile Trading App. If you are using the smartphone it will be Narnolia, On desktop or laptop it will be Narnolia web, Trading in a large scale the platform will be Narnolia EXE

  • What if I want to place a trading order over the phone?

    You can contact us on our toll free number- 1800-103-7212.

  • Who should I contact if I have any issues?

    In case of any issues, contact us through:

    • Co-ordinate with your assigned Branch, BM and RM.
    • Contact us on our Toll Free Number-1800-103-7212.
    • Reach us via WhatsApp.
    • Chat directly through the Chatbox on our website.
    • Send us a mail to our customer care team at: care@narnolia.com / support@narnolia.com

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