In terms of Information Technology Act, 2000, this document is an electronic record.
Being generated by a computer system it does not require any physical or digital
signatures.
Please read these Terms and Conditions of Use ("Terms") carefully. These Terms,
along with the others found on our website, include our policy for acceptable use
of website www.narnolia.com, its content, the content posted on the forum, your
rights, obligations and restrictions regarding your use of this Site. By accessing
www.narnolia.com, you accept, without
limitation or qualification, all the Terms applicable to the website, as amended
from time to time. You are only authorized to use www.narnolia.com and its services if you agree to abide by all applicable
laws and to these Terms. If you do not accept these Terms, you must discontinue
use of www.narnolia.com.
Not with standing anything else to the contrary, it is hereby specified that product
or service availed by you shall be subject to specific terms governing such transaction,
over and above the terms set forth herein.
We may modify these Terms from time to time and such modification will be effective
upon posting on this Site. You agree to be bound to any changes to these Terms when
you use this Site after any such modification is posted. It is important that you
review these Terms regularly to ensure you are updated as to any changes made.
We reserve the right, in our sole discretion, to terminate the access to the website
and the related services or any portion thereof at any time, without notice.
“We”, “Us”, “Our” “Company” shall mean www.narnolia.com
, a domain owned by Narnolia Group.
“Terms”, “Terms and conditions”, “Policy”, “T&C” shall mean the entire Agreement
and all parallel policies that you agree to in mutual agreement by using our Website.
“You”, “Your”, “User” refers to the user of the Website. “User” in this context
shall mean and refer to the legal / natural entity the Company has entered into
an agreement with to facilitate and provide the User’s access to Products &Services
and other content available on the Website. It is hereby specified that the term
User shall also include legal / natural entities making payment for Products & Services
offline through modes of payment other than Internet banking or the payment gateways
made available.
“Content” refers to any text, image, graphic, video, audio or all forms of data
which are made available on the Website.
ADDITIONAL TERMS
Additional Terms may apply when you use / purchase Products or Services on the website.
You agree to abide by the terms and conditions imposed by us, including payment
of all the amounts when due, and comply with all rules and restrictions regarding
the Products or Services.
AGE RESTRICTION
Minors (as defined under the laws of their jurisdiction or residence) are not eligible
to register for, use or Purchase the Products or Services available on the Site.
Additional Terms may apply when you use / purchase Products or Services on the website.
You agree to abide by the terms and conditions imposed by us, including payment
of all the amounts when due, and comply with all rules and restrictions regarding
the Products or Services.
USER ID AND PASSWORD
Access to certain areas of the Site is available only to registered Members. To
become a registered Member, you are required to provide certain information. You
represent and warrant that all information which you supply to us about yourself
and others is true and accurate.
You are responsible for maintaining the secrecy of your User Name and Password.
In addition, you will be financially accountable for all use of our Site by yourself
and anyone using your password and login information. In the event you provide us
with false and inaccurate details or we have reasonable reasons to believe you have
done so, we hold the right to permanently suspend your account.
COMMUNICATIONS
By using this website, it is deemed that you have consented to receiving calls,
autodialed and/or pre-recorded message calls, SMS, from us or our vendors, at any
time, on the telephone number / contact information that has been provided by you
even if the contact number you have entered is on DND (Do not Disturb), for the
use of this website or our services. We may send inquiry confirmation / intimation,
booking confirmation, cancellation, payment confirmation, schedule change or any
such other information relevant for the transaction, via SMS or by voice call on
the contact number given by the User at the time of registration / reservation.
We may also contact you to clarify your inquiry, seek additional details pertaining
to it, etc. The use of this website is also your consent to receive SMSs from us
and our vendors at any time, as we deem fit. This consent to be contacted is for
purposes that include and are not limited to clarification calls and marketing and
promotional calls.
You may also be contacted by Service Providers with whom we have entered into a
contract in furtherance of our rights, duties and obligations under this document,
and all other policies followed by us. The sharing of the information provided by
you is governed by the Privacy Policy.
You hereby unconditionally consent that such communications via SMS and/ or voice
call is (a) upon your request and authorization, (b) ‘transactional’ and not an
‘unsolicited commercial communication’ as per the guidelines of Telecom Regulation
Authority of India (TRAI) and (c) in compliance with the relevant guidelines of
TRAI or such other authority in India and abroad. We may send communication via
SMS, Email & Android app notification. The delivery of the SMS on national and international
numbers is solely dependent on the vendor's infrastructure and the network of the
receiver. We will not be responsible for delay in delivery or non-delivery of the
SMS.
You hereby agree and undertake to indemnify us against all types of losses and damages
incurred by us due to any action taken by TRAI, Access Providers (as per TRAI regulations)
or any other authority due to any erroneous complaint raised by you against us with
respect to the intimations mentioned above or due to a wrong number or email id
being provided by you for any reason whatsoever.
CONTENT ON WEBSITE
The content of the pages of this website is for your general information and use
only. It is subject to change without notice.
Your use of any information on this website is entirely at your own risk, for which
we shall not be liable. It shall be your own responsibility to ensure that any products,
services or information available through this website meet your specific requirements.
In no event shall we assume or have any responsibility or liability for any Content
posted or for any claims, damages or losses resulting from use of Content and/or
appearance of Content on the Website.
The material on this Site is protected by Indian and international copyright, trademark,
and other applicable laws. You may not modify, copy, reproduce, republish, upload,
post, transmit, publicly display, prepare derivative works based on, or distribute
in any way any material from the website without a license or other written permission
obtained in advance from the owner of such Intellectual Property, including but
not limited to text, audio, video, code and software.
During your visit to this Site, however, you may download the material displayed,
for personal use only, provided you retain all intellectual property legends contained
in the materials, if any. We neither warrant nor represent that your use of materials
displayed on this Site will not infringe rights of third parties not owned by us
or affiliated with us. For the removal of doubt, it is clarified that unlimited
or wholesale reproduction or copying of the content for commercial purposes and
unwarranted modification of data and information within the content of the website
is not permitted.
We shall have the right to remove or edit any content that in our sole discretion
violates, or is alleged to violate, any applicable law or the spirit of these Terms
of Use. Notwithstanding this right, you remain solely responsible for the content
of the materials you provide.
You are strictly prohibited from posting or transmitting any unlawful, threatening,
libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane
material that could constitute or encourage conduct that would be considered a criminal
offense, give rise to civil liability, or otherwise violate any law.
You are a restricted user of this website and the services offered by us.
You agree not to access (or attempt to access) the website and/or the materials
or Services on our platform by any means other than through the interface that is
provided by us. To obtain or attempt to obtain any materials, documents or information
through any means not specifically made available through the Website is hereby
expressly prohibited.
INTELLECTUAL PROPERTY
We shall own and retain the complete Intellectual Property rights in the (i) Services
and grant user a non-exclusive, non-transferable, limited license to use the website
only for the purpose of receiving the Services and/or utilizing the deliverables
in accordance with the terms herein as well as other terms on the Website.
LINKS
The website may provide links to other websites or resources. Because we have no
control over such websites and resources, you acknowledge and agree that we are
not responsible for the availability of such external sites and resources, and do
not endorse and are not responsible or liable for any content, advertising, products
or other materials on or available from such websites or resources. You further
acknowledge and agree that we will not be liable, directly or indirectly, for any
damage or loss caused or alleged to be caused by or in connection with the use or
reliance on any such content, goods or services available on or through any such
website or resource.
USER PROHIBITIONS
Unauthorized access to registered areas of this Site by non-registered users is
strictly prohibited. If you have a user password allowing access to a non-public
area of this Site, you may not disclose or share your password with any third party(ies)
or use your password for any unauthorized purpose.
DISCLAIMERS, LIMITATION OF LIABILITY AND INDEMNIFICATION
You expressly understand and agree that, to the maximum extent permitted by applicable
law:
This Site, the services and other materials are provided "AS-IS", without warranty
of any kind, express, implied, statutory or otherwise, including the implied warranties
of title, non-infringement, merchantability or fitness for a particular purpose
and that we assume no responsibility for your (in)ability to (or any costs or fees
associated with your (in)ability to obtain access to websitenor do we assume any
liability for the failure to store or maintain any user communications or personal
settings.
PROVIDED that the User agrees, accepts and understands that all Product &Services
work is carried out on a good-faith basis and as per specific understanding / agreement
by and between us and the party concerned.
The website makes no warranty that
- Your requirements will be met or that services provided will be uninterrupted, timely,
secure or error-free;
- Materials, information obtained and descriptions of services will be effective,
accurate or reliable;
- Any errors or defects in the website, services or other materials will be corrected;
- The services availed shall be available throughout the year, or available at all
times; or
No information, whether oral or written, obtained by you from us or through or from
our services shall create any warranty not expressly stated in these terms and conditions.
The user understands and agrees that any material or data downloaded or otherwise
obtained through the website, including all services related work is done entirely
at their own discretion and risk and they will be solely responsible for any damage
to their computer systems or loss of data that results from the download of such
material, data or service. The website accepts no liability for any errors or omissions,
with respect to any information provided to you whether on behalf of itself or third
parties.
In no event shall we would be liable to you or any third party for any indirect,
consequential, exemplary, incidental, special or punitive damages, including lost
profit damages arising from your use of website or its services even if we have
been advised of the possibility of such damages.
To the maximum extent permitted by applicable law, we will have no liability related
to user content arising under intellectual property rights, libel, privacy, publicity,
obscenity or other laws. The website also disclaims all liability with respect to
the misuse, loss, modification or unavailability of any user content.
You agree to indemnify, defend and hold harmless us including but not limited to
our affiliate, vendors, agents, associates and employees from and against any and
all losses, liabilities, claims, damages, demands, costs and expenses (including
legal fees and disbursements in connection therewith and interest chargeable thereon)
asserted against or incurred by us that arise out of, result from, or may be payable
by virtue of, any breach or non-performance of any representation, warranty, covenant
or agreement made or obligation to be performed by you pursuant to these terms of
use, or any other action incurred by you as a result of using the website or the
vendor services offered therein.
JURISDICTION
This agreement is governed and construed in accordance with the Laws of Union of
India. You hereby irrevocably consent to the exclusive jurisdiction and venue of
courts in Mumbai, Maharashtra, India, in all disputes arising out of or relating
to the use of our site/services. Use of our site/services is unauthorized in any
jurisdiction that does not give effect to all provisions of these terms and conditions,
including without limitation this paragraph. You agree to indemnify and hold the
Company, its subsidiaries, affiliates, officers, directors, employees, and representatives
harmless from any claim, demand, or damage, including reasonable attorneys' fees,
asserted by any third party due to or arising out of your use of or conduct on the
site/services.
The section titles and other headings in these Terms are for convenience only and
have no legal or contractual effect. Your acceptance of these terms, and your use
of the Site do not create a joint venture, a partnership, an employment, or an agency
relationship with us. You may not assign, delegate, or transfer your rights or obligations
under these Terms. Our failure to exercise or enforce any right or provision of
these Terms will not operate as a waiver of such right or provision. If any provision
of these Terms is unlawful, void or unenforceable, that provision is deemed severable
and does not affect the validity and enforceability of any remaining provisions.
Force majeure
We shall not be responsible for delay or default in the performance due to contingencies
beyond our control, such as (including but not limited to) losses caused directly
or indirectly by exchange or market rulings, suspension of trading, fire, flood,
civil commotion, earthquake, war, strikes, failure of the systems, failure of the
internet links or government / regulatory action.
REFUND AND CANCELLATION POLICY:
There will be absolutely no refunds and cancellations. We do not offer refunds on
services that have already been taken.For this reason, we strongly recommend that
before payment, you:
- Read all information about our products, services and support given to our clients.
- Read all About Us and our Team.
- Read our Terms of Use.
- Read our Privacy Policy
- Read our Disclaimers & Disclosures
By making a payment for services, you acknowledge that you have read and agree to
the above No Refund and No cancellation Policy.
Notice
All notices, correspondences or communications shall be served in any one or more
of the following modes of communications and such notice or communication shall
be served at the ordinary place of residence and/or last known web address / residing
address and / or at the ordinary business address of the party to this agreement
such as-
- By hand
- Delivery by post
- By registered post
- Under certificate of posting
- By email or fax
- By affixing it on the door at the last known business or residential address.
- By oral communication to the party or on the last known telephone number or on the
recording machine of such number.
- By advertising in at least one prominent daily newspaper having circulation in the
area where the last known business or residential address of the party is situated.
- By notice posted on the notice board of the Exchange if no address is known.
Any communication sent by us to the Client shall be deemed to have been properly
delivered or served, if such communication is returned on us as unclaimed / refused
/ undelivered, if the same was sent in any one more of the above modes of communication
to the ordinary place of residence and / or last known web address /residing address
and / or at the ordinary business address of the client.